Return Policy
Cancellation
We accept cancellation of the order before the product is shipped or manufactured. If the order is canceled, you will receive a full refund. We cannot cancel the order if the product has already been shipped.
Returns (if applicable)
We accept returns of products. Customers have the right to apply for a refund within 14 days from the date of delivery of the product.
To be eligible for a return, the item must be unused and in the same condition in which you received it. It must also be in the original packaging. To make a return, we need a receipt or proof of purchase. Ask our customer service to make sure that you are sending the package to the right address.
Notes
Custom-made or personalized products are not eligible for a 14-day refund.
If the return is caused by the consumer, the consumer should bear the shipping fee. The specific fee should be based on the express company you choose.
If the goods received are damaged or incorrect due to our reasons, the consumer does not have to pay the shipping fee for this reason. No re-entry fee for consumers for returning the product.;
Refunds (if applicable)
Once we receive and inspect your return, we will send you an email notifying you of receipt. We will also notify you whether your return is approved or rejected. If approved, the refund will be processed and the funds will be automatically returned to your credit card or original payment method within a certain number of days.
Late or Missing Refunds (if applicable)
If you have not received your refund yet, first check your bank account again.
Then contact your credit card company, it may take some time for your refund to be officially posted. Then contact your bank. It often takes some time to process before the refund is posted. If you have done everything right and still have not received your refund, please contact us at hu@codservice.co Please contact our Customer Service Department at hu@codservice.co to obtain the return address.